Online reservations
Sighting Guarantee
Once given the exit from the port the, corresponding fees are applied automatically so it will no longer be possible to proceed with the refund.
However, due to the possible and unfortunate changes of time, in case of not seeing any type of cetacean during the journey, the company will bear the cost of a new ticket (for all the corresponding people in the reservation) as a gift to come back whenever they want, without an expiration date.
Cancellation Policies
- For cancellations up to 24 hours before the reservation the full amount will be refunded.
- As well as the same day of the excursion in case of no departure due to force majeure (temporary, mechanical breakdowns, etc).
